Shipping & Delivery Terms | PROGRAVER LTD<\/title>\n<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\n<link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Parisienne&family=Inter:wght@300;400;500;600&display=swap\" rel=\"stylesheet\">\n<style>\n.shipping-global-wrapper {\n width: 100%;\n min-height: 100vh;\n background: #020609;\n padding: 100px 16px;\n position: relative;\n overflow-x: hidden;\n font-family: 'Inter', sans-serif;\n color: #c9d1d9;\n line-height: 1.9;\n}\n.shipping-global-wrapper::before {\n content: \"\";\n position: fixed;\n top: 0;\n left: 0;\n width: 100%;\n height: 100%;\n background: \n radial-gradient(circle at 10% 20%, rgba(0,212,210,0.14), transparent 50%),\n radial-gradient(circle at 90% 10%, rgba(0,212,210,0.08), transparent 45%),\n radial-gradient(circle at 50% 90%, rgba(0,212,210,0.06), transparent 50%);\n animation: slowBreath 12s ease-in-out infinite alternate;\n z-index: 1;\n pointer-events: none;\n}\n@keyframes slowBreath {\n 0% { opacity: 0.5; transform: scale(1); }\n 100% { opacity: 0.9; transform: scale(1.06); }\n}\n.shipping-main-box {\n max-width: 960px;\n margin: 0 auto;\n position: relative;\n z-index: 2;\n background: rgba(15, 20, 26, 0.72);\n backdrop-filter: blur(24px) saturate(140%);\n -webkit-backdrop-filter: blur(24px) saturate(140%);\n border: 1px solid rgba(0,212,210,0.18);\n border-radius: 24px;\n padding: 70px 60px;\n transition: all 0.5s ease;\n}\n.shipping-main-box:hover {\n border-color: rgba(0,212,210,0.45);\n box-shadow: 0 25px 90px rgba(0,212,210,0.18), 0 0 50px rgba(0,212,210,0.06) inset;\n}\n.shipping-main-title {\n font-family: 'Parisienne', cursive;\n font-size: 52px;\n text-align: center;\n color: #00D4D2;\n margin: 0 0 48px;\n letter-spacing: 2px;\n transition: all 0.3s ease;\n}\n.shipping-main-title:hover {\n text-shadow: 0 0 25px rgba(0,212,210,0.65);\n}\n.shipping-section-title {\n font-family: 'Parisienne', cursive;\n font-size: 28px;\n color: #00D4D2;\n margin: 45px 0 18px;\n padding-left: 14px;\n border-left: 3px solid rgba(0,212,210,0.25);\n transition: all 0.3s ease;\n}\n.shipping-section-title:hover {\n border-left-color: #00D4D2;\n padding-left: 20px;\n text-shadow: 0 0 12px rgba(0,212,210,0.35);\n}\n.shipping-text {\n font-size: 16px;\n margin: 0 0 22px;\n transition: color 0.3s ease, transform 0.3s ease;\n}\n.shipping-text:hover {\n color: #ffffff;\n transform: translateX(4px);\n}\n.shipping-footer-block {\n margin-top: 60px;\n padding-top: 35px;\n border-top: 1px solid rgba(0,212,210,0.22);\n text-align: center;\n transition: border-color 0.3s ease;\n}\n.shipping-footer-block:hover {\n border-top-color: rgba(0,212,210,0.55);\n}\n.shipping-footer-block p {\n font-size: 15px;\n color: #a0a8b3;\n margin: 6px 0;\n}\n.shipping-highlight {\n color: #00D4D2;\n font-weight: 500;\n}\n.fade-animate {\n opacity: 0;\n transform: translateY(24px);\n animation: fadeUp 0.7s ease forwards;\n}\n@keyframes fadeUp {\n to {\n opacity: 1;\n transform: translateY(0);\n }\n}\n.fade-animate:nth-of-type(1) { animation-delay: 0.1s; }\n.fade-animate:nth-of-type(2) { animation-delay: 0.2s; }\n.fade-animate:nth-of-type(3) { animation-delay: 0.3s; }\n.fade-animate:nth-of-type(4) { animation-delay: 0.4s; }\n.fade-animate:nth-of-type(5) { animation-delay: 0.5s; }\n.fade-animate:nth-of-type(6) { animation-delay: 0.6s; }\n.fade-animate:nth-of-type(7) { animation-delay: 0.7s; }\n@media (max-width: 768px) {\n .shipping-main-box {\n padding: 40px 24px;\n }\n .shipping-main-title {\n font-size: 38px;\n }\n .shipping-section-title {\n font-size: 24px;\n }\n}\n<\/style>\n<\/head>\n<body>\n<div class=\"shipping-global-wrapper\">\n <div class=\"shipping-main-box\">\n <h1 class=\"shipping-main-title fade-animate\">Shipping & Delivery Terms<\/h1>\n\n <h2 class=\"shipping-section-title fade-animate\">1. Free Shipping Policy<\/h2>\n <p class=\"shipping-text fade-animate\">PROGRAVER LTD provides <span class=\"shipping-highlight\">100% free standard shipping<\/span> for all valid orders. No delivery fees, handling fees, or hidden logistics charges will be applied to any eligible completed order. This service is exclusive to our supported delivery regions with no minimum order value required.<\/p>\n\n <h2 class=\"shipping-section-title fade-animate\">2. Supported Delivery Coverage<\/h2>\n <p class=\"shipping-text fade-animate\">Our official shipping service covers <span class=\"shipping-highlight\">all countries and regions within Europe<\/span>, including European Economic Area member states and mainstream European territories. We do not support shipping to non-European regions. Only orders with European delivery addresses will be accepted for production and dispatch.<\/p>\n\n <h2 class=\"shipping-section-title fade-animate\">3. Estimated Delivery Time<\/h2>\n <p class=\"shipping-text fade-animate\">After order quality inspection is completed and the parcel is officially dispatched, standard delivery for all European destinations normally takes <span class=\"shipping-highlight\">5\u201312 working days<\/span>. This timeframe is a reliable industry-standard estimate and may moderately fluctuate due to peak shipping seasons, local logistics arrangements, routine customs checks, or regional public affairs.<\/p>\n <p class=\"shipping-text fade-animate\">Delivery time does not include order review duration, design production cycle, or internal quality inspection time. Logistics transit time only begins after warehouse dispatch is confirmed.<\/p>\n\n <h2 class=\"shipping-section-title fade-animate\">4. Order Dispatch Process<\/h2>\n <p class=\"shipping-text fade-animate\">Once the customer confirms the final design draft and production arrangement, our team proceeds with full production and strict quality inspection. Products that meet official craftsmanship standards will be professionally packaged and dispatched via tracked logistics channels. A valid tracking number will be sent to the customer\u2019s registered email for delivery monitoring.<\/p>\n\n <h2 class=\"shipping-section-title fade-animate\">5. Delivery Responsibility Boundary<\/h2>\n <p class=\"shipping-text fade-animate\">The company holds full logistics responsibility for parcels during in-transit transportation until successful delivery and recipient signature at the submitted European delivery address. Once the logistics system updates the order status as delivered and received, full product ownership, custody and safekeeping responsibility transfers entirely to the customer.<\/p>\n\n <h2 class=\"shipping-section-title fade-animate\">6. Return & After-Sales Policy<\/h2>\n <p class=\"shipping-text fade-animate\">All items provided by our platform are custom-designed and custom-manufactured products tailored to each client\u2019s exclusive brand materials, logo files and personalised requirements. Customised goods are non-resellable and unique to each order, therefore <span class=\"shipping-highlight\">general return and exchange services are not supported after delivery<\/span>.<\/p>\n <p class=\"shipping-text fade-animate\">We provide targeted after-sales support for quality issues directly caused by our production and manufacturing errors, including printing defects, missing items or obvious craftsmanship faults verified by our internal team. Qualified remedies such as remanufacturing or supplementary delivery will be offered according to actual conditions.<\/p>\n\n <h2 class=\"shipping-section-title fade-animate\">7. Shipping Liability Disclaimer<\/h2>\n <p class=\"shipping-text fade-animate\">The company shall not be responsible for delivery failures, delays or after-sales disputes caused by incorrect, incomplete or invalid recipient information provided by customers.<\/p>\n <p class=\"shipping-text fade-animate\">Minor colour differences, tiny position deviations and normal industrial printing tolerances that do not affect overall product appearance and usability are regarded as qualified industry standards and do not constitute quality defects. No return, exchange or compensation application will be accepted for such situations.<\/p>\n <p class=\"shipping-text fade-animate\">We are not liable for delivery delays, customs detention, logistics suspension or service interruptions caused by external objective factors, including regional policy adjustments, customs supervision rules, natural weather conditions and other force majeure events. We will actively assist customers with logistics enquiries, but no compensation liability will be assumed.<\/p>\n <p class=\"shipping-text fade-animate\">After completed delivery, any damage, scratches, deformation or loss caused by customer\u2019s personal use, improper storage, manual modification or daily wear shall be borne by the customer, and no official after-sales service will be applicable.<\/p>\n\n <h2 class=\"shipping-section-title fade-animate\">8. Valid Claim Rules<\/h2>\n <p class=\"shipping-text fade-animate\">If customers encounter genuine production quality problems that qualify for after-sales processing, all verification materials including photos, videos and order information must be submitted within <span class=\"shipping-highlight\">7 working days<\/span> after delivery confirmation. Late applications without complete valid evidence may not be processed.<\/p>\n\n <div class=\"shipping-footer-block fade-animate\">\n <p><strong>PROGRAVER LTD<\/strong><\/p>\n <p>128 City Road, London, United Kingdom, EC1V 2NX<\/p>\n <p>support@progravercreative.store<\/p>\n <p>+44 122 048 2618<\/p>\n <\/div>\n <\/div>\n<\/div>\n<\/body>\n<\/html>\n","protected":false},"excerpt":{"rendered":"<p>Shipping & Delivery Terms | PROGRAVER LTD Shipping […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-120","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/progravercreative.store\/index.php\/wp-json\/wp\/v2\/pages\/120","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/progravercreative.store\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/progravercreative.store\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/progravercreative.store\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/progravercreative.store\/index.php\/wp-json\/wp\/v2\/comments?post=120"}],"version-history":[{"count":4,"href":"https:\/\/progravercreative.store\/index.php\/wp-json\/wp\/v2\/pages\/120\/revisions"}],"predecessor-version":[{"id":135,"href":"https:\/\/progravercreative.store\/index.php\/wp-json\/wp\/v2\/pages\/120\/revisions\/135"}],"wp:attachment":[{"href":"https:\/\/progravercreative.store\/index.php\/wp-json\/wp\/v2\/media?parent=120"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

{"id":120,"date":"2026-07-13T11:43:22","date_gmt":"2026-07-13T03:43:22","guid":{"rendered":"https:\/\/progravercreative.store\/?page_id=120"},"modified":"2026-07-13T11:56:59","modified_gmt":"2026-07-13T03:56:59","slug":"shipping-delivery-terms","status":"publish","type":"page","link":"https:\/\/progravercreative.store\/index.php\/shipping-delivery-terms\/","title":{"rendered":"Shipping & Delivery Terms"},"content":{"rendered":"\n\n\n\n\n\nShipping & Delivery Terms | PROGRAVER LTD<\/title>\n<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\n<link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Parisienne&family=Inter:wght@300;400;500;600&display=swap\" rel=\"stylesheet\">\n<style>\n.shipping-global-wrapper {\n width: 100%;\n min-height: 100vh;\n background: #020609;\n padding: 100px 16px;\n position: relative;\n overflow-x: hidden;\n font-family: 'Inter', sans-serif;\n color: #c9d1d9;\n line-height: 1.9;\n}\n.shipping-global-wrapper::before {\n content: \"\";\n position: fixed;\n top: 0;\n left: 0;\n width: 100%;\n height: 100%;\n background: \n radial-gradient(circle at 10% 20%, rgba(0,212,210,0.14), transparent 50%),\n radial-gradient(circle at 90% 10%, rgba(0,212,210,0.08), transparent 45%),\n radial-gradient(circle at 50% 90%, rgba(0,212,210,0.06), transparent 50%);\n animation: slowBreath 12s ease-in-out infinite alternate;\n z-index: 1;\n pointer-events: none;\n}\n@keyframes slowBreath {\n 0% { opacity: 0.5; transform: scale(1); }\n 100% { opacity: 0.9; transform: scale(1.06); }\n}\n.shipping-main-box {\n max-width: 960px;\n margin: 0 auto;\n position: relative;\n z-index: 2;\n background: rgba(15, 20, 26, 0.72);\n backdrop-filter: blur(24px) saturate(140%);\n -webkit-backdrop-filter: blur(24px) saturate(140%);\n border: 1px solid rgba(0,212,210,0.18);\n border-radius: 24px;\n padding: 70px 60px;\n transition: all 0.5s ease;\n}\n.shipping-main-box:hover {\n border-color: rgba(0,212,210,0.45);\n box-shadow: 0 25px 90px rgba(0,212,210,0.18), 0 0 50px rgba(0,212,210,0.06) inset;\n}\n.shipping-main-title {\n font-family: 'Parisienne', cursive;\n font-size: 52px;\n text-align: center;\n color: #00D4D2;\n margin: 0 0 48px;\n letter-spacing: 2px;\n transition: all 0.3s ease;\n}\n.shipping-main-title:hover {\n text-shadow: 0 0 25px rgba(0,212,210,0.65);\n}\n.shipping-section-title {\n font-family: 'Parisienne', cursive;\n font-size: 28px;\n color: #00D4D2;\n margin: 45px 0 18px;\n padding-left: 14px;\n border-left: 3px solid rgba(0,212,210,0.25);\n transition: all 0.3s ease;\n}\n.shipping-section-title:hover {\n border-left-color: #00D4D2;\n padding-left: 20px;\n text-shadow: 0 0 12px rgba(0,212,210,0.35);\n}\n.shipping-text {\n font-size: 16px;\n margin: 0 0 22px;\n transition: color 0.3s ease, transform 0.3s ease;\n}\n.shipping-text:hover {\n color: #ffffff;\n transform: translateX(4px);\n}\n.shipping-footer-block {\n margin-top: 60px;\n padding-top: 35px;\n border-top: 1px solid rgba(0,212,210,0.22);\n text-align: center;\n transition: border-color 0.3s ease;\n}\n.shipping-footer-block:hover {\n border-top-color: rgba(0,212,210,0.55);\n}\n.shipping-footer-block p {\n font-size: 15px;\n color: #a0a8b3;\n margin: 6px 0;\n}\n.shipping-highlight {\n color: #00D4D2;\n font-weight: 500;\n}\n.fade-animate {\n opacity: 0;\n transform: translateY(24px);\n animation: fadeUp 0.7s ease forwards;\n}\n@keyframes fadeUp {\n to {\n opacity: 1;\n transform: translateY(0);\n }\n}\n.fade-animate:nth-of-type(1) { animation-delay: 0.1s; }\n.fade-animate:nth-of-type(2) { animation-delay: 0.2s; }\n.fade-animate:nth-of-type(3) { animation-delay: 0.3s; }\n.fade-animate:nth-of-type(4) { animation-delay: 0.4s; }\n.fade-animate:nth-of-type(5) { animation-delay: 0.5s; }\n.fade-animate:nth-of-type(6) { animation-delay: 0.6s; }\n.fade-animate:nth-of-type(7) { animation-delay: 0.7s; }\n@media (max-width: 768px) {\n .shipping-main-box {\n padding: 40px 24px;\n }\n .shipping-main-title {\n font-size: 38px;\n }\n .shipping-section-title {\n font-size: 24px;\n }\n}\n<\/style>\n<\/head>\n<body>\n<div class=\"shipping-global-wrapper\">\n <div class=\"shipping-main-box\">\n <h1 class=\"shipping-main-title fade-animate\">Shipping & Delivery Terms<\/h1>\n\n <h2 class=\"shipping-section-title fade-animate\">1. Free Shipping Policy<\/h2>\n <p class=\"shipping-text fade-animate\">PROGRAVER LTD provides <span class=\"shipping-highlight\">100% free standard shipping<\/span> for all valid orders. No delivery fees, handling fees, or hidden logistics charges will be applied to any eligible completed order. This service is exclusive to our supported delivery regions with no minimum order value required.<\/p>\n\n <h2 class=\"shipping-section-title fade-animate\">2. Supported Delivery Coverage<\/h2>\n <p class=\"shipping-text fade-animate\">Our official shipping service covers <span class=\"shipping-highlight\">all countries and regions within Europe<\/span>, including European Economic Area member states and mainstream European territories. We do not support shipping to non-European regions. Only orders with European delivery addresses will be accepted for production and dispatch.<\/p>\n\n <h2 class=\"shipping-section-title fade-animate\">3. Estimated Delivery Time<\/h2>\n <p class=\"shipping-text fade-animate\">After order quality inspection is completed and the parcel is officially dispatched, standard delivery for all European destinations normally takes <span class=\"shipping-highlight\">5\u201312 working days<\/span>. This timeframe is a reliable industry-standard estimate and may moderately fluctuate due to peak shipping seasons, local logistics arrangements, routine customs checks, or regional public affairs.<\/p>\n <p class=\"shipping-text fade-animate\">Delivery time does not include order review duration, design production cycle, or internal quality inspection time. Logistics transit time only begins after warehouse dispatch is confirmed.<\/p>\n\n <h2 class=\"shipping-section-title fade-animate\">4. Order Dispatch Process<\/h2>\n <p class=\"shipping-text fade-animate\">Once the customer confirms the final design draft and production arrangement, our team proceeds with full production and strict quality inspection. Products that meet official craftsmanship standards will be professionally packaged and dispatched via tracked logistics channels. A valid tracking number will be sent to the customer\u2019s registered email for delivery monitoring.<\/p>\n\n <h2 class=\"shipping-section-title fade-animate\">5. Delivery Responsibility Boundary<\/h2>\n <p class=\"shipping-text fade-animate\">The company holds full logistics responsibility for parcels during in-transit transportation until successful delivery and recipient signature at the submitted European delivery address. Once the logistics system updates the order status as delivered and received, full product ownership, custody and safekeeping responsibility transfers entirely to the customer.<\/p>\n\n <h2 class=\"shipping-section-title fade-animate\">6. Return & After-Sales Policy<\/h2>\n <p class=\"shipping-text fade-animate\">All items provided by our platform are custom-designed and custom-manufactured products tailored to each client\u2019s exclusive brand materials, logo files and personalised requirements. Customised goods are non-resellable and unique to each order, therefore <span class=\"shipping-highlight\">general return and exchange services are not supported after delivery<\/span>.<\/p>\n <p class=\"shipping-text fade-animate\">We provide targeted after-sales support for quality issues directly caused by our production and manufacturing errors, including printing defects, missing items or obvious craftsmanship faults verified by our internal team. Qualified remedies such as remanufacturing or supplementary delivery will be offered according to actual conditions.<\/p>\n\n <h2 class=\"shipping-section-title fade-animate\">7. Shipping Liability Disclaimer<\/h2>\n <p class=\"shipping-text fade-animate\">The company shall not be responsible for delivery failures, delays or after-sales disputes caused by incorrect, incomplete or invalid recipient information provided by customers.<\/p>\n <p class=\"shipping-text fade-animate\">Minor colour differences, tiny position deviations and normal industrial printing tolerances that do not affect overall product appearance and usability are regarded as qualified industry standards and do not constitute quality defects. No return, exchange or compensation application will be accepted for such situations.<\/p>\n <p class=\"shipping-text fade-animate\">We are not liable for delivery delays, customs detention, logistics suspension or service interruptions caused by external objective factors, including regional policy adjustments, customs supervision rules, natural weather conditions and other force majeure events. We will actively assist customers with logistics enquiries, but no compensation liability will be assumed.<\/p>\n <p class=\"shipping-text fade-animate\">After completed delivery, any damage, scratches, deformation or loss caused by customer\u2019s personal use, improper storage, manual modification or daily wear shall be borne by the customer, and no official after-sales service will be applicable.<\/p>\n\n <h2 class=\"shipping-section-title fade-animate\">8. Valid Claim Rules<\/h2>\n <p class=\"shipping-text fade-animate\">If customers encounter genuine production quality problems that qualify for after-sales processing, all verification materials including photos, videos and order information must be submitted within <span class=\"shipping-highlight\">7 working days<\/span> after delivery confirmation. Late applications without complete valid evidence may not be processed.<\/p>\n\n <div class=\"shipping-footer-block fade-animate\">\n <p><strong>PROGRAVER LTD<\/strong><\/p>\n <p>128 City Road, London, United Kingdom, EC1V 2NX<\/p>\n <p>support@progravercreative.store<\/p>\n <p>+44 122 048 2618<\/p>\n <\/div>\n <\/div>\n<\/div>\n<\/body>\n<\/html>\n","protected":false},"excerpt":{"rendered":"<p>Shipping & Delivery Terms | PROGRAVER LTD Shipping […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-120","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/progravercreative.store\/index.php\/wp-json\/wp\/v2\/pages\/120","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/progravercreative.store\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/progravercreative.store\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/progravercreative.store\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/progravercreative.store\/index.php\/wp-json\/wp\/v2\/comments?post=120"}],"version-history":[{"count":4,"href":"https:\/\/progravercreative.store\/index.php\/wp-json\/wp\/v2\/pages\/120\/revisions"}],"predecessor-version":[{"id":135,"href":"https:\/\/progravercreative.store\/index.php\/wp-json\/wp\/v2\/pages\/120\/revisions\/135"}],"wp:attachment":[{"href":"https:\/\/progravercreative.store\/index.php\/wp-json\/wp\/v2\/media?parent=120"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}