Order Manual Review Terms
1. Full Service Process Overview
All service orders follow a fixed, manually supervised workflow. Customers first browse the website and select preferred digital design packages. Once checkout payment is fully completed, buyers must submit full design briefs, brand logos and complete brand reference materials through the order submission form. No design work will commence before the manual review process is fully passed by our internal team.
2. Manual Order Review Time Limit
Our dedicated administrative team will manually verify every submitted order within 24 working hours after full payment and complete material submission. The manual inspection covers payment confirmation, completeness of brand materials, service package matching and project rationality. We will send notification via email once review is approved or notify customers of missing materials for revision.
3. Design Creation & Delivery Schedule
After successful manual review, our professional design team will start custom graphic creation. Initial full design drafts will be delivered to the customer within 3 working days from review approval date. Customers can check the draft output and submit one round of revision requests to adjust layout, colour matching and logo placement free of charge.
4. Final Digital File Delivery Rules
Once the customer confirms the final design version, high-resolution print-ready digital files will be finalized and delivered via secure download link. This service is 100% digital, no physical production, printed goods or shipment is included.
5. Manual Review Exclusion Statement
We reserve the right to reject orders during manual review if submitted materials are incomplete, or the requested design content violates relevant commercial compliance standards. In cases of rejected orders, our team will contact customers to resolve issues; full processing timelines will reset after the customer resubmits corrected materials for secondary manual verification.
6. Service Disclaimer & Liability Limitation
All packages listed on this website are pure custom digital design services. No physical merchandise, printed products, manufacturing or shipping services are included in any package.
The company shall not be held responsible for errors caused by customer-provided logos, text content or incomplete design instructions submitted by users. Once design drafts are confirmed by the client, no further modifications or refunds will be applicable for client-confirmed content.
Free revision service is limited to one round per order. Additional redesign, major concept adjustment or repeated modification requests will require separate service quotation and extended working cycle. No unlimited revision rights are included in standard packages.